Privacy Policy

We are start-up specialists helping new businesses succeed.

VSPARK CIC (“we”, “our”, “us”, “the Company”) is a registered UK Community Interest Company (registration number 13405750) trading as Visionnaires, supporting people to turn their ideas into successful businesses. This Privacy Notice explains how we collect, use and share information that you provide to us through our website (https://www.visionnaires.ac.uk/) or otherwise through your interactions with us if you are a participant, mentor or partner. We collect information from visitors to this website through our application forms, data collection forms and every time you email us. We also collect additional information about your visit to our website; please see below for details of our cookies policy. Our registered office is at CONEL, Tottenham Centre, High Road London N15 4RU.

You can find our full privacy notice here

Cookies Information

The Visionnaires website uses ‘cookies’. A ‘cookie’ is a small file of letters and numbers that we put on your computer when you visit our website. These files allow us to distinguish you from other users of our website, which helps us to provide you with a good experience when you browse our website and also allows us to improve our site. We also use these files to allow you to interact with our website, such as allowing you to use live chat.

You can find our full cookie notice here

Google Analytics

To find out more about how Google Analytics gathers and protects data, please see:

Google Adwords and Doubleclick

We use the service of Google Adwords to draw attention to our attractive offers with the help of advertising material (Google Adwords) on external websites. Using the data of such ad campaigns, we can assess how successful the individual advertising measures are. Our objective for this is to display ads that are of interest to you, to make our website more interesting for you, and to attain a fair calculation of advertising costs.

This advertising material is delivered by Google via “ad servers.” In addition, we use ad server cookies, which allow us to measure certain parameters of success, such as the display of ads or clicks by users. If you reach our website via a Google ad, Google Adwords will store a cookie on your PC. These cookies generally expire after 30 days and are not intended to identify you personally. As a rule, the unique cookie ID, the number of ad impressions per ad (frequency), the last impression (relevant for post-view conversions), and opt-out information (indication that the user does not wish to be addressed again) are stored as analytical values for this cookie.

These cookies allow Google to recognize your Internet browser. If a user visits certain pages of an Adwords client’s website and the cookie stored on the user’s computer has not yet expired, Google and the client can recognize that the user clicked on the ad and was forwarded to this page. Each Adwords client is assigned a different cookie. Cookies can therefore not be traced via the websites of Adwords clients. We do not collect and process any personal data using the above-mentioned advertising. Google merely provides us with statistical evaluations. Based on these evaluations, we can recognize which of our implemented advertising measures are particularly effective. We do not receive additional data from the use of advertising material; in particular, we cannot identify users based on this information.

As a result of the marketing tools used, your browser automatically establishes a direct connection with the Google server. We have no influence on the scope and the further use of the data that are collected by Google as a result of using this tool and are therefore providing you with the information at our disposal: the use of AdWords conversion tracking means that Google receives the information that you have visited the corresponding section of our website or have clicked on one of our ads. If you are registered with a service provided by Google, Google can allocate your visit to your account. Even if you are not registered with Google or are not logged into your account, it is possible that the provider will recognize and store your IP address.

Legal basis for the processing of your data: Art. 6, para. 1, no. 1 (f) of the GDPR. Additional information regarding Google’s policies on data privacy can be found here: http://www.google.com/intl/de/policies/privacy and https://services.google.com/sitestats/de.html

Alternatively, you can visit the website of the Network Advertising Initiative (NAI) at http://www.networkadvertising.org

Google is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

In addition to Adwords conversion tracking, we use the Google remarketing service. Remarketing is a process we use to remind you of our offers. By using this application, our ads can be displayed to you during your use of the Internet after you have visited our website. This is done by means of cookies that are stored on your browser and that Google uses to record and evaluate your user behavior when visiting various websites. This allows Google to determine when you previously visited our website. According to Google’s own statements, Google does not combine the data collected in the context of remarketing with personal data that Google may have stored in relation to you. In particular, according to Google, data are pseudonymized during remarketing.

This website also uses the online marketing tool DoubleClick by Google. DoubleClick uses cookies to display ads that are relevant to the user, to improve reports on the campaign’s success, or to avoid repeatedly showing the same ad to a particular user. Google uses a cookie ID to record which ads are displayed in which browser and can thus prevent this ad from being displayed multiple times. Furthermore, with the help of cookie IDs, DoubleClick can record “conversions” that are related to requests concerning ads. This is the case, for instance, when a user sees a DoubleClick ad and later visits the advertiser’s website and makes a purchase there using the same browser. According to Google, DoubleClick cookies do not contain personal data.

Facebook 

In addition, our website uses the “Custom Audiences” remarketing tool of Facebook Inc. (“Facebook”). With this tool, interest-related ads (“Facebook Ads”) can be displayed to users of the website when they visit the social network Facebook or other websites that also use this tool. Our objective in using this tool is to display ads that are of interest to you and to thereby make our website more interesting for you.

As a result of the marketing tools used, your browser automatically establishes a direct connection with the Facebook server. We have no influence on the scope and the further use of the data that are collected by Facebook as a result of using this tool and are therefore providing you with the information at our disposal: the use of Facebook Custom Audiences means that Facebook receives the information that you have visited the corresponding page of our website or have clicked on one of our ads. If you are registered with a service provided by Facebook, Facebook can allocate your visit to your account. Even if you are not registered with Facebook or are not logged into your account, it is possible that the provider will recognize and store your IP address as well as other identifying factors.

The “Facebook Custom Audiences” tool can be deactivated at https://www.facebook.com/settings/?tab=ads#_if you are a registered user.

Legal basis for the processing of your data: Art. 6, para. 1, no. 1 (f) of the GDPR. Additional information on data processing by Facebook can be found at https://www.facebook.com/about/privacy

LiveChatInc

We use the LiveChat chat platform provided and run by LiveChat, Inc. LiveChat, Inc. participates in and complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. The use of the chat is subject to the legal terms and conditions and privacy policy available on their website:

By using the live chat facility, you agree to data you provide running through the servers used by LiveChat, Inc. Such data will be processed by us in order to deal with your requests and answer your suggestions or complaints, as well as to improve the quality of our website and our services.

YouTube 

We embed videos from our official YouTube channel. This may set cookies on your computer.

To find out more please visit YouTube’s embedding videos information page: http://support.google.com/youtube/bin/answer.py?hl=en-GB&answer=171780

Additional information regarding the purpose and scope of the data collection and processing by YouTube can be found in their Privacy Policy, which also includes additional information regarding your rights and setting options to protect your privacy: https://www.google.de/intl/de/policies/privacy

Google also processes your personal data in the USA and is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework

Eventbrite

We use Eventbrite, a third-party service provided and run by Eventbrite, Inc., an Amercian company based in San Francisco. The use of Eventbrite is subject to the legal terms and conditions and privacy policy available on their website:

The information you provide to us to book via Eventbrite will be used to process your booking. We will also use it to contact you via Eventbrite regarding your booking. We may also contact you to undertake post-event evaluation and provide marketing information about courses and events and other products and services offered by the College of Haringey, Enfield and North East London. All marketing communications will incorporate a link enabling you to opt-out of receiving further communications.

Bookeo

We use Bookeo, a third-party service provided by Bookeo Pty Ltd, to process bookings for free courses. Bookeo ensures that our account data is stored on Bookeo servers located in the EU. Bookeo has Data Protection Agreements in place with each of the sub-processors it uses to process data. The use of Bookeo is subject to the legal terms and conditions and privacy policy available on their website:

SurveyMonkey

We use SurveyMonkey, a third-party service provided by SurveyMonkey Inc. and SurveyMonkey Europe UC, to process market research surveys. SurveyMonkey are exploring the possibility of opening a Data Centre in the EU, but currently SurveyMonkey Europe UC has entered into contractual terms to include standard contractual clauses with SurveyMonkey Inc. for the transfer of data to SurveyMonkey Inc. as part of delivery of service. SurveyMonkey Inc. is located in the United States and accordingly, data (to include Respondent data) will be transferred to the United States. SurveyMonkey Inc. participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield. SurveyMonkey is committed to subjecting all personal information and data received from European Union (EU) member countries and Switzerland, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. The use of SurveyMonkey is subject to the legal terms and conditions and privacy policy available on their website:

Web forms

If you complete and submit a form from this site (such as asking a question or requesting a prospectus), we will use the information you provide to supply or improve our service to you or to respond to your request. Your details will be processed and stored on a computer system for this purpose. All processing will be in accord with the Data Protection Act 1998 and, except for authorised legal investigations, we will not share your details with any other organisations without your permission.

Your data will only be used to deliver the services you have told us you require. Your data may be shared between schools/departments within the college to prove the service to you for which that data was provided but will not be passed to any other parties.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How to turn cookies off

Internet browsers allow you to change your cookie settings. These settings are usually found in the ‘options’ or ‘preferences’ menu of your internet browser.

How to remove and delete cookies stored by your browser

The following guides can help you delete cookies stored by your browser:

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